Privacy Policy
Please see the details below relating to our Privacy Policy. SPiN is committed to keeping your data safe and secure.
1. Where This Privacy Policy Applies
This Privacy Policy is relevant for all websites, applications, events, and other offerings we manage under the Company. For ease of reference, we collectively term these offerings as our "App" or "Services" within this document and Sports Profile Network Inc. or SPiN as "Company, Firm, or Platform". Please note that certain services might necessitate a distinct Privacy Policy. In such cases, the Privacy Policy specific to that service will take precedence over this one.
2. Information Shared with SPiN
a. Collection of Personal Information
Upon registering for an account or subscribing to our Service, we gather various personal details about you. This includes, but is not limited to, your name, email address, phone number, date of birth. You may also opt to upload your photograph(s) and/or video(s) which could reveal personal information. By uploading your photograph(s) and/or video(s), you consent to their disclosure to other Service Users. Additionally, should you reach out to us, we will collect your name, contact details, and any communication records. By utilizing the text and with feature, you recognize and consent that any shared content will be accessible to the users you converse with and with SPiN.
b. Visibility of Profile Details
When you create a profile, certain information, including preferences and identifiable details like your name and username, may be viewable by other users on your profile page.
c. Types of Information Collected
- Identifiers: This includes your name and geographic location.
- Personal Contact and Financial Details: Your email, phone number, and financial data may be collected.
- Protected Classification Characteristics: If you opt to share them, we collect data such as age, gender identity, marital status, ethnicity, ancestry, national origin, religious beliefs, and health conditions, which are safeguarded under local and/or national laws.
- Commercial Data: We record transactional details and your purchasing patterns.
- Biometric Data: For identity verification purposes, biometric information may be gathered.
- Online Activity: Your browsing history and interactions with our Website and App are monitored.
- Location Data: We may collect geolocation data from your mobile device.
- Multimedia Information: Photos and videos you provide are included here.
- Professional and Employment Information: Your work history and previous employers are noted.
- Educational Background: Information regarding your education that is not publicly available.
- Profile Inferences: We may use the above data to deduce preferences and characteristics to create a personalized profile.
- Engagement Feedback: Your participation in surveys, focus groups, or market research grants us valuable feedback on our products and services, including your direct responses and testimonials.
- Promotional Participation: By taking part in our promotions, events, or contests, you provide us with the necessary details for registration or entry.
- Customer Interactions: Whenever you reach out to us, whether through our customer support channels or on social media platforms, we record the information shared during those exchanges.
- Third-Party Information: In instances where you provide us with third-party information, such as a friend's contact details for a specific feature, we process this data to fulfill your request.
- User Communication: We also monitor your interactions with other users and the content you post. This helps us manage our services effectively, maintain security, and protect our community.
d. Sensitive Data
In the course of signing up or when you update your profile, you might share with us personal data that your jurisdiction deems 'sensitive'. This could include your religious beliefs, ethnic background, and political opinions, among others. We assure you that this information is utilized solely to enhance the services we offer. By submitting such details, you consent to our company's actions of storing, processing, and utilizing this data as described. You retain control over your profile information and can modify it anytime by visiting your profile. Furthermore, we urge you and all our Subscribers to exercise discretion when sharing personal details. It is advisable to avoid posting sensitive data such as email addresses, website links, instant messaging IDs, phone numbers, full names, physical addresses, credit card numbers, national ID numbers, and driver's license information on your profile, as they can be susceptible to misuse. The personal information you choose to disclose, whether on your profile or in messages with other users, is shared at your discretion.
e. Profile Verification Process (Including Biometric Data)
To work towards a secure environment and provide an optimal user experience, we may implemented a verification provider. This may involve requesting your phone number and conducting photo verification to confirm your identity. Our goal is to prevent the creation of fraudulent accounts that could engage in harmful activities or cybercrime, thereby protecting the integrity of our community.
f. External Sources of User Information
- From Users: As part of our Service, other users may provide information about you through their interactions or if they report an incident that includes you.
- Via Social Media: You have the option to link your social media accounts to our Service, such as when you sign in using accounts from Facebook, Google, or Apple, or when you choose to import photos from social media platforms like Facebook or Instagram.
- Through Affiliates: As a User of the platform network, we prioritize user safety and security. Should you be restricted from another platform service, we may receive your details to take appropriate measures, which could include terminating your account or restricting account creation on our platform.
- From Partners: Information about you may also come from our partners, particularly if our advertisements are hosted on their services, or they may share campaign performance data with us. Additionally, we may obtain information regarding individuals who are suspected or confirmed to engage in unlawful activities, as permitted by law, to bolster the safety and security of our users.
3. Utilization of Your Information
Our primary objective in using your information is to enhance and deliver our Service. We also use your data to maintain the safety of our community and to present you with advertisements that might interest you. Below is a detailed breakdown of the various purposes for which we use your information, along with practical examples.
a. Account Management & Service Provision
- We create and oversee your account.
- We offer customer support and address your inquiries.
- We communicate with you regarding our Service.
- We tailor pricing, extend discounts and promotions, and facilitate transactions.
- We organize and manage sweepstakes and contests.
b. User Connection Facilitation
- We suggest profiles to you and vice versa.
- We display user profiles to each other.
- We enable users to find and connect with one another.
c. Advertising & Marketing
- We conduct and evaluate the success of our advertising campaigns both within and outside our platform.
- We inform you about products or services that could capture your interest.
d. Service Enhancement & Innovation
- We conduct focus groups, market research, and surveys.
- We analyze customer service interactions to improve service quality.
- We assess user engagement with our Service to inform potential improvements.
- We develop new features and services based on user feedback and requests.
e. Security & Fraud Prevention
- We investigate and resolve potential or actual breaches of our Terms of Use.
- We devise strategies to counteract violations of our Terms of Use.
- We store data related to Terms of Use infractions to prevent future occurrences.
- We enforce our rights as outlined in our Terms of Use.
- We provide feedback to users who report issues, detailing the actions taken in response.
f. Ensuring Legal Compliance
- We review Company determined legal requirements
- We may assist law enforcement
g. Legal Grounds for Processing Information
To ensure the effective delivery of our Service and adherence to this Privacy Policy, we process your information based on the following legal grounds:
h. Service Provision
We process your data to fulfill our contractual obligations, allowing us to maintain your account, make your profile accessible to others, and provide both free and paid features.
i. Legitimate Interests
Our processing for operational improvements, marketing, user safety, and legal defense is grounded in our legitimate interests.
j. Legal Compliance
We handle your data as required by law, for instance, retaining transactional data for compliance with financial regulations.
k. User Consent
By providing sensitive information, you consent to its processing. You have the right to withdraw consent at any time, affecting features dependent on this data.
4. Information Sharing Practices
We partner with service providers and other entities for operational support, and in certain instances, we may share information with legal authorities. Below are further details on our information sharing processes.
a. Sharing with Users
Your information is shared with other users when you choose to disclose it within the Service, such as on your public profile. We advise you to only share content you are comfortable with others seeing. You can control the visibility of your profile or specific content by adjusting your privacy settings. If a report is filed against you, we may inform the reporter of any actions taken in response to their report.
b. Service Providers & Partners
We collaborate with vendors for various service operations, including data management, analytics, customer support, marketing, and security. Some user information may be shared in a secure, non-identifiable format for advertising purposes. All vendors and partners are rigorously vetted and bound by strict confidentiality agreements.
c. Affiliates
We may share information with affiliates we develop or launch in the future, or affiliates that are third-parties bound by a contractual obligation for:
- Enhancing safety across all platforms.
- Assisting in data processing tasks, under our direction, which includes technical operations, customer service, and anti-fraud measures.
- Other legitimate business activities like corporate audits and reporting, in compliance with applicable laws.
d. Corporate Transactions
In events like mergers or acquisitions, your information may be part of the transferred assets. Other corporate transaction that include a change in ownership or control, would also include your information.
e. Legal Compliance and Enforcement
We may disclose your information when necessary to comply with legal processes, aid in crime prevention, or ensure the safety of individuals. Information may also be shared to protect our legal rights, enforce agreements, or address illegal activities.
f. Consent-Based Sharing
We may request your consent to share information with third parties, clearly stating the purpose of such sharing.
5. Understanding Your Control Over Personal Information
Your autonomy over your data is important to us. Below are the tools and choices at your disposal:
- Service Tools for Access & Modification: Within our Service, you'll find tools and settings that enable you to view, correct, or delete the personal information you've shared with us. Should you need assistance with these tools, our customer care team is readily available here.
- Device Permission Settings: Modern devices offer control over various data types and notifications — like contacts, photos, geolocation, push notifications, and ad IDs. Adjust your device's settings to grant or deny consent for data collection and processing, as well as notification displays. Note that altering these settings may affect the functionality of certain services.
- App Uninstallation: To halt all data collection by an app, simply uninstall it through your device's standard process. However, this action does not close your account. For account closure, please utilize the specific feature provided in the Service.
- Direct Account Closure: Terminate your account anytime using the designated feature within the Service.
We also believe it's crucial for you to be informed about your privacy rights, which may vary based on your location:
- Right to Access/Inquire: You might be entitled to obtain a copy of your personal data that we store, sometimes in a portable format. This right can be exercised directly within the Service by submitting a request here.
- Right to Deletion: At your behest, we can erase your personal data from our records. Exercise this right by placing a request here.
- Right to Correction: Update inaccuracies in your data by editing your profile within the Service. If you suspect any discrepancies, reach out to us here for correction.
- Right to Object/Restrict: You may have the option to object to or limit certain data processing activities. To exercise this right, please contact us here.
For the safety of all parties involved, identity verification may be required to process these requests. We reserve the right to decline requests under certain conditions, such as inability to verify identity, unlawful or invalid requests, or potential infringement on trade secrets, intellectual property, or others' rights. Requests for another user's data, like message copies, necessitate a separate submission by that user, including identity verification. In some cases, we may not accommodate requests that prevent us from offering our Service or in breach of legal obligations. Further concerns can be directed to your state's attorney general.
6. Retention of Your Personal Data
We retain your personal data strictly for the duration necessary for legitimate business operations and within the bounds of the law. If you choose to discontinue using our Services, you have the option to close your account, which will render your profile invisible to other users. Please be aware that accounts showing no activity over a three-year span will be automatically closed. Following the closure of your account, we proceed to delete your personal data as described below:
7. Safety Retention Period
For the protection of our users, we observe a three-month safety retention period post-account closure. This interval allows us to retain your data should it be required for probing any illicit or detrimental activities. This retention is justified by our legitimate interest and that of potential third-party victims.
After the safety retention period concludes, we expunge your data, retaining only minimal information for specific reasons detailed below:
- Accounting Compliance: We hold onto transaction records for a decade to fulfill tax and accounting obligations.
- Legal Compliance: Additionally, "traffic data" or logs may be retained for two-years to meet legal data retention requirements. Consent records are preserved for five years to demonstrate our adherence to the law.
- Legitimate Interests: We keep a limited scope of information to back our customer care decisions, uphold our rights, and protect ourselves legally. This includes customer care interactions, approximate locations of downloads/purchases, profile data pertinent to potential legal actions, and details necessary to prevent banned users or underage individuals from creating new accounts, all retained as long as needed to safeguard our users' safety and fundamental interests.
- Legal Proceedings & Disputes: In instances of ongoing or potential disputes, claims, or issues, we maintain relevant information. This includes situations where we receive a lawful subpoena or request necessitating data preservation to comply with our legal duties, or when such data is essential for legal proceedings.
8. Residual Personal Information
Please be aware that removing information from your profile or deleting your account does not guarantee the complete erasure of that information from the platform. If your information has been shared with others, or if others have copied or stored it, it may remain visible or accessible. This is beyond our control and we bear no responsibility for such occurrences. Additionally, third-party applications or websites that have had access to your personal information may continue to hold onto it as allowed by their own terms of service and/or privacy policies.
9. Policy Changes
Our Company reserves the right to amend this Privacy Policy periodically as it solely sees fit. The latest version, which will be accessible on our Website, shall dictate our handling of your information. Should we implement any significant changes, we will inform you through methods such as sending a notification to the email linked with your Account or by displaying an announcement on our website.
Revision Date: This policy was last revised May 2024.